Words of Relief Program Consultancy (Home based)

Contract length: 5 months with possible extension, immediate opening

Location: Home-based

Translators without Borders, a US 501(c) 3 non-profit with an operations center in Kenya, was founded in 1993 to provide translations to non-profit organizations. In 2011, the organization started a virtual platform to better coordinate these resources. In the last five years, we have translated over 30 million words of life-saving and life-changing content in over 100 languages. Our Words of Relief crisis translation network activations around the Ebola crisis and Nepal earthquake have won widespread praise from the international community. Most recently, we have activated Words of Relief to provide rapid response translation and on-the-ground interpretation for organizations responding in the European Refugee crisis.

Words of Relief, first piloted in 2013 – 14 in Kenya through a grant by the Humanitarian Innovation Fund (HIF), is the first crisis relief translation network in the world. As we have activated the network over the past two years, demand for the services has grown, as has the need to build a sustainable funding structure. We have a three-pronged path to financial sustainability for Words of Relief, and this consultancy, funded by a HIF Diffusion Grant, is intended to oversee the long-term stability of the program.

The Role

The Words of Relief Program Consultancy will work closely with the Deputy Director to execute the HIF Diffusion Grant intended to create Words of Relief Service Packages.

Responsibilities

· Oversee development of costing and pricing models.

· Manage development of service packages, standardizing offerings.

· Manage writer and designer in developing marketing materials for packages.

· Work with video editor to refine videos.

· Develop two case studies on specific uses of Words of Relief, focusing on impact, include in packages.

· Oversee supplement to impact study with two additional comprehension tests; work with designer to package results.

· Work with external affairs director to enhance website with package information.

· Manage branding of Words of Relief including logo and trademarking.

· Showcase Words of Relief packages through a number of forums, including but not limited to World Humanitarian Summit Innovation showcase, CDAC Member Forum and other humanitarian conferences.

· Develop Words of Relief Tour, working with Executive Director to visit partners and potential funders.

Desired Outcomes

· Trademarked and branded Words of Relief program.

· Words of Relief service packages adaptable to various organizations and clusters.

· Marketing materials for World Humanitarian Summit and beyond.

· One to two videos to accompany marketing materials.

· Website content on the Word of Relief service packages.

· Two case studies on Words of Relief activations to accompany the marketing materials.

· Impact study supplement, included in overall marketing materials.

· Meetings with partners on specific service packages

· Words of Relief service packages agreed to implement with 5 or more partners.

Qualifications

The Words of Relief Program Consultant should be enthusiastic about the importance of increasing access to knowledge through language. The right candidate is an energetic team player and leader who agrees with TWB´s basic beliefs and values and who can work virtually with team members based throughout the world.

· Able to innovate to find creative solutions; willing to explore new technologies

· Resourceful, able to get more out of small budgets

· Strong writing skills

· Experienced development manager

· Experienced in marketing and communications

· Previous experience with non-profit organizations, particularly in development and/or disaster relief, is a plus

Requirements

· 5 – 7 years marketing and/or communications experience

· Experience in development and/or sales experience; specific fundraising experience demonstrated

· Humanitarian aid experience a plus

· Demonstrated writing experience

· Demonstrated social media experience

· Familiarity with the translation, language or content industries a plus

Core Values

Translators without Borders employees and volunteers are made of people who believe passionately about the value of this work and take personal responsibility for achieving the mission. Translators without Borders’ mission and organizational spirit embody the core values established in its strategic framework:

Excellence: As the leading voice for communicating humanitarian information in the right language, Translators without Borders is a leader in the translation industry and in the non-profit sector.

Integrity: Translators without Borders believes that every person, whether it’s the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.

Empowerment: Translators without Borders believes in using language to empower people around the world to control their own development and destiny.

Innovation: Translators without Borders recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.

Sustainability: Translators without Borders recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.

Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and, conduct themselves professionally at all times.

Organizational Background

Translators without Borders envisions a world where knowledge knows no language barriers. The US-based nonprofit provides people access to vital knowledge in their language by connecting nonprofit organizations with a professional community of translators, building local language translation capacity, and raising awareness of language barriers. Originally founded in 1993 in France as Traducteurs sans Frontières (now its sister organization), Translators without Borders translates millions of words per year, provides rapid response teams for crises and trains community and professional translators in places where translation is not well established. For more information and to volunteer or donate, please visit: http://www.translatorswithoutborders.org or follow on Twitter at http://www.twitter.com/TranslatorsWB.

Please submit a cover letter and CV to jobshelp@translatorswithoutborders.org. Kindly state the position for which you are applying in the subject line.