Contract length: 6 months, with possibility of extension
Hours: Full-time
Location: Home-based
Travel: None anticipated
Reporting to: Head of Special Projects, with matrix management by the Head of Crisis Response
Due to the urgency of the vacancy, shortlisting will be done on a rolling basis and if the ideal candidate is identified before the closing date, TWB reserves the right to close the recruitment before the application deadline.
The role
The Program Coordinator coordinates internally and externally to ensure the timely and effective delivery and communication of language technology, research and other services in support of the COVID-19 response and wider humanitarian action. This diverse role combines project management for components of TWB’s global COVID-19 response efforts, cross-team coordination for the effective development and deployment of multilingual chatbots and other language tech tools, and partnership development and external representation.
Responsibilities
Coordinate delivery and monitoring of three projects, in line with donor and TWB standards, liaising between teams and with partner organizations, and promoting effective planning and communication:
multi-country development and deployment of multilingual chatbots for COVID-19
development and piloting of language technology for enhanced humanitarian data quality in Nigeria
language support to multi-country COVID-19 rumor tracking and media development
Support the management of project budgets, evaluation and reporting in line with TWB and donor requirements, with support from finance and global crisis response colleagues
Support the coordination of multi-country qualitative research around COVID-19, in close collaboration with the Global Researcher and country research leads/CDs, ensuring cross-learning with the chatbot program
Represent TWB’s COVID-19 and language technology work in relevant humanitarian forums, using evidence and learning to raise awareness of the importance and impact of language and language tech in public health emergencies and humanitarian action
Coordinate TWB’s global COVID-19 program development, identifying funding and partnership opportunities and developing proposals based on ongoing scoping of need and information from TWB’s programs and partner engagement
In collaboration with TWB’s global finance and HR teams, support the Head of Special Projects and Head of Crisis Response to ensure financial and HR procedures are adhered to
Contribute to a positive, innovative and supportive work environment where TWB’s values are understood and upheld
Qualifications
The COVID-19 Program Coordinator should be an innovative self-starter with a strong sense of initiative, an understanding of the humanitarian sector and management credentials, and enthusiastic about the importance of increasing access to knowledge through language. The right candidate is an energetic team player and leader who agrees with TWB´s basic beliefs and values and who can work virtually with team members based throughout the world.
Requirements
5+ years of project design and management experience in the humanitarian sector
International humanitarian aid experience and demonstrated understanding of communicating with communities/accountability to affected populations/risk communication and community engagement programming
3+ years’ experience of external representation, with a track record of effective coordination and liaison with UN agencies, international NGOs and governments
Excellent writing and presentation skills in English
Familiarity with language and/or communications technology desirable
Medical or health sector background a plus
Interpreting or translation experience a plus
About Translators without Borders
Translators without Borders believes that everyone has the right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers. Originally founded in 1993 in France (as Traducteurs sans Frontières), TWB translates millions of words of life-saving and life-changing information a year.
Core Values
Translators without Borders employees and volunteers are made of people who believe passionately about the value of this work and take personal responsibility for achieving the mission. Translators without Borders’ mission and organizational spirit embody the core values established in its strategic framework:
Excellence: As the leading voice for communicating humanitarian information in the right language, Translators without Borders is a leader in the translation industry and in the non-profit sector.
Integrity: Translators without Borders believes that every person, whether it is the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.
Empowerment: Translators without Borders believes in using language to empower people around the world to control their own development and destiny.
Innovation: Translators without Borders recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.
Sustainability: Translators without Borders recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.
Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and, conduct themselves professionally at all times.
Translators without Borders is an equal-opportunity employer, committed to diversity and inclusion, and encourages qualified candidates of all genders and from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.
How to apply:
To apply click here
