Contract length: 6 months
Location: 20 to 40, depending on availability (30 hours for Erasmus + Interns)
Travel: None
Deadline for applications: 22 February, 2021
The role
Assist the Quality and Process Coordinator to ensure TWB is providing quality language services to its non-profit partners, work on tasks pertaining to the daily operations of the Language Services Team, and assist in the development of new initiatives and services.
Responsibilities
- Provide support for quality processes, including monitoring QA processes, managing non-compliance requests, and reporting on quality metrics
- Assist in designing, testing and implementing a terminology strategy that streamlines existing systems and processes. Survey existing resources and analyze teams’ needs and demands.
- Collaborate with members of the Language Services Team in tasks related to quality and process management
- Carry out administrative tasks, data entry, and data collection;
- Handle other quality management tasks as assigned;
- Act in the best interest of the organization during the internship period;
- Other duties as required.
Qualifications
- Enrolled in or recently graduated from a University degree program (preferred degree in translation, communication, or a related field)
- Excellent command of English, both oral and written. Knowledge of other languages is an advantage.
- Strong communication skills, with a particular focus on intercultural contexts;
- Previous experience in translation and/or interpreting (internships and volunteering are considered valid experiences) is an advantage;
- Previous experience working with non-profit organizations is an advantage;
- Familiarity with technology (with a special focus on translation and/or quality assurance tools) a plus.
Requirements
This internship position is very dynamic. The right person is an energetic team player and an individual who agrees with TWB´s basic beliefs and values and who can work remotely while interacting regularly with the international team.
- Self-starter and able to work independently;
- Strong organizational skills;
- Analytical thinker able to transform ideas into tangible actions;
- Understands that communication in the right language is key to improved humanitarian response;
- Team player, collaborative, adaptable and self-motivated;
- Interested in acquiring translation and quality management experience;
- Able to adapt to new technologies and learn new skills quickly;
- Has enthusiasm for humanitarian work;
- Reliable and flexible and has the ability to uphold the Core Values of the organization.
Background
Translators without Borders believe that everyone has the right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers.
TWB recognizes the importance of precise language in communication and translation, and works to build term bases and provide glossaries or other terminological assets to facilitate vital two-way communication between the people affected and humanitarian responders. This happens both remotely and on the ground. This has the potential to shift the power dynamic in emergencies and international development contexts, placing control of communication and information access in the hands of the people in need of support.
Core Values
Translators without Borders employees and volunteers are made of people who believe passionately about the value of this work and take personal responsibility for achieving the mission. Translators without Borders’ mission and organizational spirit embody the core values established in its strategic framework:
Excellence: As the leading voice for communicating humanitarian information in the right language, Translators without Borders is a leader in the translation industry and in the non-profit sector.
Integrity: Translators without Borders believes that every person, whether it’s the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.
Empowerment: Translators without Borders believes in using language to empower people around the world to control their own development and destiny.
Innovation: Translators without Borders recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.
Sustainability: Translators without Borders recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.
Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and, conduct themselves professionally at all times.
Translators without Borders is an equal opportunity employer, committed to diversity and inclusion, and encourages qualified candidates of all genders and from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.
TWB may re-advertise the vacancy, cancel the recruitment, offer an appointment with a modified job description or for a different duration at its discretion.
How to apply:
To apply, please click this link